To ensure a comfortable experience, we exclusively utilize recyclable materials like solid S925 Silver or durable Titiniam steel. This prevents any potential allergic reactions and ensures a long-lasting effect. We prioritize quality and avoid using cheap metals such as brass or alloy, which can cause skin discoloration and allergies.

Our payment method is certified by both Shopify and PayPal, guaranteeing its safety and reliability.

The items can be returned or exchanged within 30 days of purchase. Please consult our 'Return & Refund' Policy for more details.

Our shipping timeline varies depending on the customer's location. Customers within the UK can expect their order to arrive within 3-5 business days, while customers from the rest of the world should allow 5-7 business days for delivery. Full details can be found in our 'Shipping Policy'.

Kindly navigate to the link titled 'Track my orders' found at the bottom of our Home page. If you have any further queries, feel free to reach out to us at hi@byasterialondon.com.